I was asked to join a company tasked with building a comprehensive business filing system for the South Carolina Secretary of State. When I arrived, the project has been in the requirements phase for over a year and I was the third person to take this massive initiative on. The first two Project Managers left. After taking a look at the requirements it was clear why the first two people had found other opportunities. The research and documentation were a mess, and the current specifications document approached the system like it was over 350 disparate applications. We had two years left on the contract and development needed to start ASAP. I dove in with both feet, and after a week, decided to scratch the current specifications and start over. Within 3 months I had over a thousand pages of specifications, complete with comprehensive wireframes. We launched into development a month later and were able to build out the entire system before the contract end date. 

When it was done, we delivered the largest business filing system in the United States and received a prestigious international award for the effort. Several other states have since asked to utilize this system rather than building their own. With over 350 individual filing types, an internal approval and document management system, and a customer facing form completion system, this application was truly groundbreaking in the industry.